Privacy Policy

Effective Date: August 2026

Jay P Alarms LTD (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website at Jay P Alarms .

Who We Are

Jay P Alarms LTD provides domestic and commercial security system installation and monitoring services in the UK. Our registered office is located at: 375 St Helens Road, Bolton, BL3 3QD

Information We Collect

We collect personal information directly from you when you:

  • Contact us via phone, email, or through our website

  • Request a quote or book a service

  • Enter into a service contract with us

The types of personal data we collect include:

  • Full name

  • Email address

  • Phone number

  • Home or business address

We do not collect sensitive personal data unless required for a specific service.

How We Use Your Information

We use your personal data to:

  • Provide and manage our services

  • Communicate with you about your account or services

  • Respond to inquiries and provide customer support

  • Coordinate with third-party monitoring services (if applicable)

  • Comply with legal obligations

Sharing Your Data

We will only share your personal data when necessary, and only with:

  • Third-party monitoring stations, only if you opt for monitoring services

  • Service providers who assist us in delivering our services (e.g., IT support)

  • Legal or regulatory authorities when required by law

We do not sell your personal data to third parties.

Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal obligations. After this period, your data will be securely deleted or anonymised.

Your Rights Under UK GDPR

As a UK resident, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to the processing of your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Cookies and Website Usage

Our website uses cookies and similar technologies to improve functionality, enhance your browsing experience, and analyse website traffic. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  1. Strictly Necessary Cookies – Required for the website to function properly (e.g., security features, navigation). These cannot be switched off.

  2. Performance Cookies – Collect anonymous data on how visitors use our site to help us improve performance.

  3. Functionality Cookies – Remember your preferences to provide a more personalised experience.

  4. Targeting or Advertising Cookies – May be used to deliver relevant adverts based on your browsing habits (only used if you consent).

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: enquiries@jaypalarms.co.uk
Phone: 07932 673829
Address: 375 St Helens Road, Bolton, BL3 3QD